State Farm® Insurance Agent Shannon Best

"Always very helpful people who care about their clients"

"Shannon Best is extremely professional and people-oriented. If you’re in the Hilliard, Ohio area, definitely check out Shannon for insurance!"

"Shannon really helped me understand what my policies actually cover so I’m prepared if anything ever were to happen to my home or car. Her and the staff were friendly and meeting in person was very quick and easy going."

"mr chris his very helpful and a good conversation: thank you"

"We switched a few months ago and are very happy! Shannon was great making sure we got the policy that best fits us! We have sold a few automobiles and it was flawless to adjusting our policy to reflect our new purchase. Thank you for the great customer service!"

"I had the pleasure of working with Chris when, as a new POA for my sister, I was attempting to confirm mortgage insurance and add auto insurance. With my sister being unable to really assist me, Chris demonstrated professionalism and patience while working to provide me with the information I needed and to assist me in obtaining the auto insurance. Chris bundled the policies which provided my sister with a substantial savings. Friendly, professional, and helpful."

"This is an amazing insurance company. They work with you on the day of your payment. They give you time to get your payment before they cancel your policy. They are the night est people that I have ever worked with. I would"

"I can’t say enough great things about Shannon Best and her agency. Shannon is hands-down one of the friendliest, kindest, and most efficient insurance professionals I’ve ever worked with. I’ve known Shannon for close to 20 years, and while she is absolutely a friend, she is nothing but a true professional when it comes to being my insurance agent. She’s knowledgeable, responsive, detail-oriented, and always makes the process feel easy and stress-free. She explains things clearly, follows through quickly, and genuinely looks out for your best interests. It’s rare to find someone who combines expertise with such a personal, caring approach — and Shannon does it effortlessly. If you’re looking for an insurance agent who is trustworthy, sharp, and an absolute pleasure to work with, I couldn’t recommend her more highly."

"Quick efficient and attentive treatment while being informative"

"This was my annual review of my coverages. I had questions, I got answers. I had concerns, I got recommendations. Thanks Shannon."

"I had an excellent experience with State Farm Insurance especially Shannon Best, who guided me to the correct department and helped ease my stress by clearly explaining how to connect with Roadside Assistance. Her support and professional approach made the entire process smooth and reassuring. The Roadside service was prompt and arrived right on time, which was a huge relief in a stressful situation. The personnel were extremely courteous, professional, and respectful from start to finish. They explained everything clearly, handled the issue efficiently, and made sure I was safe and comfortable throughout the process. This experience truly showed me how much State Farm values its customers. Reliable, professional, and kind service like this makes a big difference. I am very grateful and highly recommend State Farm to anyone looking for dependable and outstanding support when they need it most."

"Glad to be back to State Farm and have an agent"

"Hannah made my home insurance experience exceptionally smooth from start to finish. She was consistently kind, highly knowledgeable, and took the time to clearly explain the policy in a way that made me feel confident and well-informed. Her professionalism and attention to detail immediately put me at ease, and she guided me through the process with care and efficiency. Thanks to Hannah, securing home insurance felt seamless and stress-free, which made my new home purchase even more exciting. I highly recommend working with her."

"It's nice to experience outstanding customer service these days! Thank you team!"

"Amazing agent to have I’ve been connected State Farm for over 5 years"

"They have great rate options available and take the time to walk you through the details to make sure you're getting the right plan."

"Nice and good"

"Great customer service"

"I have enjoyed my time with Shannon Best. She is very communicative, always calls back if she is not available and provides great customer service whenever I have a question! I have been with her for three years and counting."

"Great experience working with Shannon. Very knowledgeable and professional!"

"Super great people and fast service!"

"The team was able to help me so quickly and get me through a stressful time with ease. Thank you!"

"Shannon was great! I just moved to the area and got my renters insurance changed to my new apartment and it was a quick and very friendly and painless experience. I would definitely recommend going to her for any insurance needs!"

"Ken Dickens was easy to work with. No additional pressure to up sales additional products."

"Shannon is wonderful! She is very responsive and helpful. I had to make a lot of changes recently and she made it very easy."